Tag Archives: success

You may not be familiar with the term “virtual data room” (VDR), but you certainly know what it does. A VDR is a secure online space where you can store confidential documents and share them with your colleagues. This article will explain what a virtual data room is, how it works, and how it can boost your project’s success.

What is a virtual data room?

A virtual data room is a secure online platform that allows you to share information with multiple parties. It can be used to manage the entire project lifecycle, from initiating a deal through closing it. VDRs simplify collaboration and make sharing documents easier.

How can a virtual data room boost your project success?

A virtual data room is a tool that allows you to reduce costs, save time, increase productivity and improve communication. It can also boost transparency. It is a secure online platform …

Customer success is a business imperative. As such, it’s important to not only measure the progress you’re making toward growing customer retention and satisfaction but also track your performance against industry benchmarks. This can be tricky because there’s no standard definition for what constitutes a “good” customer success metric. However, working at large enterprise companies that serve both small businesses as well as Fortune 500 clients with complex needs, these four metrics matter:

Customer health scores

Customer health scores are a new way to measure the overall health of your customer base that’s better than churn rate: they give you a clearer picture of whether or not your customers are happy with what they have and whether or not they plan on sticking around. They can also help predict when customers will leave and offer insight into what kind of interactions help keep them engaged.

Customer health scores can be …